FAQ

SUPPORT

Contact

Customer Service Email:pegorsch@

ORDER

How secure is my personal information?

MAINSTREETMARKETPLACE.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

What forms of payment do you accept?

We accept the following credit cards: Visa, Mastercard, Discover, American Express.

SHIPPING

 

What shipping carriers do you use?

We choose USPS & UPS, 

How long does it take to process my order?

Once payment has been made, 99% of all orders leave our fulfillment center within 2-3 days.

How long does shipping take?

Our average shipping time is 1-3 business days depending on your location. 

DELIVERY

How do I track my order?

We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.

Are all my items shipped together?

It depends on the products you ordered. Since we operate multiple fulfillment centers so sometimes your items may come with different packages.

RETURNS

What is your return policy?

For online orders, you are fully covered and protected by our 15 day money back guarantee.  Just return the item in new condition and we will issue a refund.

For in-store orders, you may return the item within 15 days in new condition for a store credit.